DESIGNING AND DEVELOPING A DEDICATED NATURAL LANGUAGE PROCESSING FRAMEWORK FOR HEALTHCARE INFORMATION TECHNOLOGY MANAGEMENT AND ASSESSMENT

The escalating complexity of the hospital environment, propelled by technological advancements, necessitates a comprehensive exploration of the integration and management of diverse tools and technologies in healthcare settings. In this context, digital solutions, including the Internet of Things, robotics, mobile apps, sensors, and Artificial Intelligence (AI), play pivotal roles in enhancing treatment efficacy, ensuring patient safety, and optimizing resource utilization. The proliferation of health technologies demands a robust strategy for investigating factors affecting patient safety, necessitating interventions grounded in evidence-based approaches. This work delves into the critical analysis of manufacturer-recommended maintenance practices, urging Clinical Engineers and Health Technology Management professionals to adopt evidence-based methods. Real-world data emerges as a valuable resource, offering observational insights into the effectiveness and safety of health technologies, with implications for regulatory decision-making, compliance with the EU Medical Device Regulation, and post-market surveillance. Addressing these challenges, this work promotes the application of semantic ontologies to standardize data and enhance communication across healthcare systems. It highlights the role of semantic ontologies in managing the complexity of healthcare facilities, facilitating communication among various roles, and bridging gaps in data standardization. The central focus of the work is developing a framework employing Natural Language Processing, Deep Neural Networks, and Explainable AI to extract and classify adverse events related to Health Information Technologies. Leveraging records from the US Manufacturer and User Device Experience database, the framework aims to provide a novel approach for obtaining Real-World Evidence in Clinical Engineering, including Evidence-Based Maintenance, Health Technology Management, and Assessment.